Effective Date: Nov 1, 2024
This Privacy Policy explains how Mauli Tours and Travles (referred to as "we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our services. We are a tours and travel company located in Shambhaji Nagar, Maharashtra, specializing in providing taxi and tour services with a diverse fleet of vehicles to transport you comfortably from one place to another.
By using our services or visiting our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect both personal and non-personal information necessary to provide you with our travel and transportation services.
- Personal Information: When you book a service or inquire about a tour, we may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and physical address.
- Booking Details: Travel dates, locations, preferred vehicle type, and number of passengers.
- Payment Information: Credit or debit card details for payment processing (handled securely and in compliance with legal standards).
- Identification Information: When required by law, we may ask for identification documents such as a driver’s license or passport.
- Non-Personal Information: To improve our services, we may collect non-personal information, including:
- Device Information: IP address, browser type, and device used to access our website.
- Usage Data: Pages visited, time spent on each page, and click-through information.
- Location Data: With your consent, we may access location data for service purposes (e.g., providing accurate pick-up and drop-off points).
2. How We Use Your Information
We use the information collected for various purposes:
- Service Provision: To process bookings, manage transportation requests, and provide you with the requested services.
- Customer Support: To respond to your inquiries, handle complaints, and offer assistance.
- Payment Processing: To securely process payments for services.
- Personalization: To improve our services and personalize offerings based on customer preferences.
- Marketing and Promotions: With your consent, we may send promotional emails about our services, discounts, or special offers.
- Legal Compliance: To comply with regulatory requirements, verify identities where legally necessary, and ensure safe operations.
3. How We Share Your Information
We may share your information with third parties in certain situations, including:
- Service Providers: Third-party vendors who assist in processing bookings, payments, or customer support.
- Legal Authorities: To comply with legal obligations, such as responding to court orders or government requests.
- Marketing Partners: With your consent, information may be shared for promotional purposes or with partner companies offering services related to travel.
We do not sell your personal information to any third-party entities.
4. Data Security
We prioritize the security of your information by implementing a combination of technical, physical, and administrative safeguards to protect against unauthorized access, disclosure, alteration, and destruction. Payment data is handled using secure encryption technologies and stored in compliance with legal standards.
However, while we strive to use the most current security measures, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
As a user, you have rights concerning your personal information, including:
- Access and Correction: You may request access to your information and correct any inaccuracies.
- Opt-Out of Marketing: You may unsubscribe from marketing emails by following the "unsubscribe" link in the email.
- Data Deletion: You may request the deletion of your information, subject to any retention requirements under applicable law.
For any of these requests, please contact us at +91 9172916623
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to collect and store your preferences, monitor site traffic, and understand user interactions with our services. Cookies can be managed through your browser settings, but disabling them may affect your experience on our website.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
8. Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Mauli Tours and Travels
Shop No L-10, Anand Plaza Complex,Sutgirni Chowk,
Aurangabad, Maharashtra, India - 431001
Email: enquiry@maulitoursandtravel.com
Phone: +91 9172916623
Your privacy is important to us, and we are committed to protecting your information. Thank you for choosing Mauli Tours & Travels as your trusted travel and transportation partner.